Frequently asked questions

Lessons & Guiding general

Why do i need bike lessons?

The main reason anyone takes a bike lesson is so that they can come home safely at the end of the day. With the improvement of your skills the probability of an accident decreases.

Am I limited to Lenzerheide?

Epic is based in Lenzerheide although we do take our guest to other resorts near by if required. Epic instructors regularly take their guest to there ski resorts in the area. Epic instructors will also travel to other countries to ski with the guests if required. Extra expenses may occur. Contact us for more information.

Is Lenzerheide a good place for beginners?

Lenzerheide is a great place to learn to ride and the beginner area is free to use. You will slowly be taken higher up on the mountain when your instructor feels you are ready. The skills centre at the bottom of the bike park is the perfect learn environment for ages.

Can i extend my lesson once its started?

Yes, you are free to extend at any time during your lesson

How much does it cost to extend my lesson?

Extensions per hour cost CHF 90.- per hour. If a lesson is extended to a full day then the difference between a full days lesson and the original booking will be charged.

How many people can join a private lesson?

It is up to you have many people join you for your lesson. We recommend a maximum of 8 per instructor for safety reasons.

Can we do different lesson in one day?

Yes, you can split up your instructor time how ever you like.

How do i pay for my lesson?

You can pay your instructor directly in cash or by credit card. Pre-payments can be made by bank transfer. Credit cards payment incur a 2.5{2fd640d204f6c049fe49a24c3019abb9d5c6413a39c98a3d9e43caeefe85bfbf} processing fee.

How many people for off-piste guiding?

For safety reason a maximum of 6 people per guide when going off-piste.

Where do I meet my instructor?

Your Epic instructor will meet you at the most convenient location for you. We can pick you up at your hotel, meet you at a ski shop or at the lift.

When does my lesson start?

Your lesson time starts when you are on snow and ready to go. you are not charged for being picked up or meeting your instructor away from the ski run.

What other resorts can i ski near Lenzerheide?

Davos, St Moritz and Flims / Laax are all within an hours drive of Lenzerheide. Extra expenses may occur. Contact us for more information.

What if I'm not going to Lenzerheide?

Epic instructors will also travel to other resorts or countries to ski with the guests if required. Extra expenses may occur. Contact us for more information.

Is being picked up counted as lesson time?

Your lesson time starts when you are on snow and ready to go. You are not charged for being picked up or meeting your instructor away from the ski run.

What is Sleep & Ski?

Sleep & Ski is an accommodation and instruction package tailored to your requirements.

Why should i choose Epic?

Epic will always go the extra mile to make sure you have a great time in Lenzerheide.

How early should i request my instructor?

Most long term Epic clients reserve their instructor a year in advance to make sure they don’t miss out.

Can i request a certain instructor?

Yes, unless the instructor is already requested Epic will do their best to make sure you get instructor you want. Male, female, young or older. Epic will always try to make sure you get the correct instructor.

Can i cancel a lesson due to bad weather?

Only Epic can cancel lessons due to weather. There is always a hidden protected area to find.

What can Lenzerheide offer me if im not a beginner and not an expert?

Lenzerheide has so much to offer for all levels that everyone will feel confident riding in the region. Having an instructor/guide with you will make sure that you stay on the right trails for your level.

Group Instruction and guiding

How many people can i have in a private group or private family lesson?

There is no maximum number of people per instructor. For lesson quality Epic recommends no more the 6 people per instructor.

Epic Snowsports School Lenzerheide

Why is epic different from other ski schools?

Our philosophy is a little different from other ski schools in the area. Although the actual snowsport instruction side has and will always be very important, for us it is just as important that the guest has an overall positive experience in the mountains. This consists not only of great snowsports instruction but of all the other aspects that make a memorable trip to Lenzerheide

What is the Epic extra services?

Whatever a guest requires, we organize it. Accommodation, equipment rental, after ski activities, restaurants, the list is endless. We like our guests to be able to switch off, relax and let Epic do the thinking for them while they are on holidays.

What languages to the Epic instructor speak?

Instructors are fluent in English and German. Lessons in French are also possible.

Can I speak English in Lenzerheide?

A local dialect of German is spoken in the area but English is very well know language through out Switzerland so there wont be any communication problems.

why should i choose Lenzerheide?

Lenzerheide wasn’t a ski resort designed on a computer and cut through the landscape. Lenzerheide was and always will be a traditional alpine village that has developed into a world class ski area over time.

How much does it cost for a transfer from Zurich airport to Lenzerheide?

Depending on how many people traveling the cost for an airport transfer is around CHF 450.-

Can epic book my accommodation for me?

Yes, epic is more then happy to make all your reservations for you.

Can i hire my equipment with Epic?

Epic Snowsports doesn’t have equipment to rent but we work closely with several sports shops in town and can reserve you equipment at the most convenient location or you.

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E-Bike Safety & Handling

Sleep & Ride

E-Bike Trail Tour

Bike Shuttle

E-Bike Culinary & Culture

Private Bike Park & Downhill

Private instruction – One on One

Private Group Instruction